67-325: Special Topics: Global Systems Delivery Models

Department:

H&SS Interdisciplinary

Units:

6.0

Globalization and outsourcing of software services is now a mainstay of the business environment. The decision to outsource software services to providers in distant places has many risks and careful management of critical success factors is essential. As a result, students majoring in diverse areas such as information systems, business computer science, and many others will increasingly be involved as managers or technologists in projects engaging multiple providers and development teams in diverse locations. Management of these relationships will be an increasingly important skill for students expecting to fully participate in the emerging IT marketplace of the 21st century. This course introduces the business context and mechanics of outsourcing including offshore outsourcing. Students will learn how outsourcing works in practice and will study the associated economic, social, political and practical aspects. Students will also examine the effects of human diversity and cross-cultural considerations in the creation and use of information systems.Students must have sophomore standing or higher.

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